car rental.

U Haul Company

User Reviews of U Haul Company

Yelp.com Review - by Rachelle G.

3.0 of 5 stars. Lucky me, my experience w/ U-Haul wasn't as bad as others have described, in fact, it was somewhat pleasant. After reading the other reviews, I would suggest the following: call the actual location, do…
yelp.com - user review - 09/25/2008
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Yelp.com Review - by R H.

1.0 of 5 stars. I wish I had read the reviews of this or any other U-Haul before we attempted to rent a truck from them. We were relocating from Chicago to Champaign and reserved a truck almost one month in advance.…
yelp.com - user review - 09/24/2008
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Yelp.com Review - by Kevin L.

1.0 of 5 stars. THANK GOD I read the reviews of this U-Haul location in Uptown so I prepared myself for the WORST - and sure enough, it happened! TRIPLE CHECK YOUR RESERVATION CONFIRMATION & TIME TO PICK-UP !!!!!!!
yelp.com - user review - 08/30/2008
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Yelp.com Review - by Dennis K.

1.0 of 5 stars. I'm just going to add to the chorus of 1-star reviews with my experiences with this place. U-haul, despite what they may tell you DOES NOT RESERVE TRUCKS. Sure, you can call their "reservation" line…
yelp.com - user review - 08/25/2008
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Yelp.com Review - by Samantha H.

1.0 of 5 stars. Do not, under any circumstances, use Uhaul, particularly this branch. We reserved the truck for 7-12. We arrived to pick it up at 7:02. There were 7 people in front of me in line. Latrece, the…
yelp.com - user review - 08/21/2008
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Yelp.com Review - by Steve R.

2.0 of 5 stars. Extremely slow service at the counter, leave yourself a lot of time to pick up/drop off your truck. Staff at the counter seems to be trying to do the best they can, but generally expect a lousy…
yelp.com - user review - 07/31/2008
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Yelp.com Review - by Kelly F.

1.0 of 5 stars. This place is awful. It was close to both my new and old apartments, which is why I selected it in the first place. Paul, one of the managers, was cool: he let me extend my storage unit for a day so…
yelp.com - user review - 07/08/2008
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Yelp.com Review - by Tommy A.

3.0 of 5 stars. This U-Haul outlet does not have the charm that some mom-and-pop U-Haul outlets have. The staff is exceptionally detached and you should not expect smiles, small talk, or any of that stuff. That…
yelp.com - user review - 06/30/2008
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Yelp.com Review - by Bob j.

1.0 of 5 stars. 1 star? yup.
yelp.com - user review - 04/17/2008
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Yelp.com Review - by Justin R.

3.0 of 5 stars. well I've purchased supplies from here before, but have faound that for renting a truck, Budget is typically cheaper.
yelp.com - user review - 01/28/2008
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Yelp.com Review - by Colleen C.

3.0 of 5 stars. I've used this location several times, most without incident. My favorite was when I was moving my entire life to Chicago, as a college junior..and my dad and I jammed the smallest Uhaul trailer full…
yelp.com - user review - 01/14/2008
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Yelp.com Review - by Jorge A.

1.0 of 5 stars. Worst U-Haul experience by far. Arrive @ 6:30 to pick up a van reserved for 7pm. I file in line behind the other 50 people waiting inside. I was the 4th person to get a vehicle just before 9:30pm. At…
yelp.com - user review - 10/09/2007
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Yelp.com Review - by Michael G.

1.0 of 5 stars. Worst customer service I have ever had to deal with. I reserved a truck a month in advance and they didn't have one for me. Then when I went to drop the truck off they said they didn't have room and…
yelp.com - user review - 09/04/2007
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Yelp.com Review - by Kate G.

3.0 of 5 stars. I was able to make a reservation here, and change the pick-up time with ease and a very short hold time on the phone. The office is very understaffed, so expect a long wait in line when you pick up…
yelp.com - user review - 08/06/2007
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Yelp.com Review - by Jenny A.

1.0 of 5 stars. I bought a couch on Craigslist. A red couch. A gorgeous red couch that would look perfect in our yellow living room. Of course, I didn't really think through how I was going to move said couch, but…
yelp.com - user review - 07/13/2007
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Yelp.com Review - by Tony L.

1.0 of 5 stars. U-Haul? You mean U-Hold. Good god, my wife and I were on hold at the same location for over 45 minutes each! Unbelievable, I understand that it's that time of season but at least TRY. One of the…
yelp.com - user review - 06/18/2007
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Yelp.com Review - by Minty M.

2.0 of 5 stars. When I rented here it was a nightmare, although i'm sure it was worse for the 20 people who were behind me in line. there were a lot of people working but everything seemed very unorganized. the…
yelp.com - user review - 07/31/2006
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Yelp.com Review - by Odysseus ..

4.0 of 5 stars. Just rented from here a few weeks back as always the service was fast and easy.
yelp.com - user review - 12/31/2005
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